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1
Always travel with a valid ticket!
Whenever you enter a public transport vehicle, you should have a valid ticket (in the MojeDPO app, or an SMS ticket – SMS tickets are only available for Czech SIM cards), or you should buy a ticket from one of the onboard terminals immediately after entering the vehicle (using a bank card, a mobile device or a Credit Ticket).
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2
Dogs and large items of luggage need their own ticket.
Make sure that you buy a separate ticket for large items of luggage. Dogs should always wear a muzzle and should be kept on a short leash. If you’re using a 24-hour ticket, a 3-day ticket or a 7-day ticket, large luggage and dogs can travel with you free of charge.
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3
In Ostrava we have
transport assistants, who will be happy to help you – but if you don’t have a valid ticket, they can stop you from continuing on your journey. We also have ticket inspectors, who will fine you if you don’t have a valid ticket or if you break the rules for travellers.
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4
Behave as if you were at home,
where you wouldn’t drop litter under the seats, roller-skate indoors or walk around wearing a rucksack.
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5
Ice cream, drinks and other refreshments
should be enjoyed outside. Please do not bring them into the vehicle with you.
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6
If you’re a cyclist,
don’t forget that a bike also needs its own ticket. Before taking a bike into the vehicle, you should tell the driver (ask, or at least gesture to inform the driver).
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7
Smile, you’re safe with us!
Our vehicles are equipped with video camera systems for your safety.
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8
Enjoy a comfortable journey
with air conditioning, wi-fi and USB connectors.