Rules for using public transport in Ostrava

Things you should know before travelling on public transport in Ostrava

Updated 2. 1. 2021

  1. 1

    Always have a valid ticket!

    When you enter a public transport vehicle, you must already have a valid ticket – buy one using the “MojeDPO” phone app, or buy an SMS ticket (which is for Czech phone numbers only). Alternatively, you can buy a ticket immediately after entering the vehicle at one of the on-board payment terminals, using your bank card or credit ticket.

  2. 2

    For a dog or for large items of luggage, you need to buy a separate ticket.

    Check the dimensions of your luggage, and make sure your dog is wearing a muzzle and has a short leash. However, if you’re travelling on a 24-hour, 3-day or 6-day ticket, large luggage or dogs can travel with you for free.

  3. 3

    In Ostrava we don’t just have ticket inspectors who fine people travelling

    without tickets. We have passenger assistants, who will be glad to help you and give you information – but of course, if you don’t have a valid ticket, they’ll fine you.

  4. 4

    Behave in our vehicles like you would behave inside your own home.

    That means don’t throw litter under the seats, don’t roller-skate, and don’t walk around with a rucksack on your back.

  5. 5

    Ice cream, drinks and other tasty snacks

    are for outside. Please don’t bring them into our vehicles.

  6. 6

    If you’re a cyclist,

    don’t forget that a bicycle needs its own ticket. If you want to enter a vehicle with a bicycle, you need to tell the driver (ask the driver, or at least show the driver that you have a bike with you).

  7. 7

    Smile, you’re safe!

    Our vehicles have a camera system for your safety.

  8. 8

    Enjoy travelling in comfort –

    our vehicles have air conditioning, wi-fi and USB charging points

  • Email
  • Telefon
    597 608 508
  • Where to find us
    Customer centre
Lost and found

The MojeDPO phone app

All you need, in a single package. Payment is easy using this iOS and Android app.